Returns
We understand that sometimes, you may need to return a t-shirt for various reasons. To ensure a smooth and hassle-free return process for our customers, we have established the following return policy:
1. Eligibility for Returns:
- To be eligible for a return, the t-shirt must be in its original condition, unworn, unwashed, and with all original tags attached.
- Returns should be initiated within a specified period from the date of purchase (e.g., 30 days) to qualify for a refund or exchange.
2. Valid Reasons for Returns:
- We accept returns for several valid reasons, including but not limited to:
- Defective or damaged items.
- Incorrect item received.
- Size or fit issues.
- Dissatisfaction with the product (subject to certain conditions).
3. Return Process:
- To initiate a return, please contact our customer service team via email, phone, or through our website's designated return request form.
- Provide your order number, the reason for the return, and any relevant details.
- We will provide you with instructions on how to return the item, including the return address and any required documentation.
4. Return Shipping:
- Customers are typically responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., sending the wrong item).
- It is advisable to use a trackable shipping method to ensure that the returned item reaches us.
5. Inspection and Processing:
- Once we receive the returned t-shirt, our team will inspect it to ensure it meets the eligibility criteria mentioned above.
- We will process your return within a specified timeframe (e.g., 7-14 business days) after receiving the item.
6. Refund or Exchange:
- If your return is approved, you can choose between a refund or an exchange for an item of equal value.
- Refunds will be issued to the original payment method used for the purchase.
7. Non-Returnable Items:
- Certain items may not be eligible for returns due to hygiene reasons (e.g., undergarments) or if they have been personalized or customized according to your specifications.
8. Restocking Fees:
- Depending on the circumstances and the condition of the returned item, a restocking fee may be applied.
9. International Returns:
- International customers may have different return procedures and policies due to shipping and customs regulations.
10. Customer Support:
- Our customer support team is available to assist you throughout the return process. Please reach out if you have any questions or concerns.
Please note that this return policy is subject to change and may vary depending on the retailer or brand. It's essential to review the specific return policy provided by the retailer or manufacturer from which you purchased the t-shirt to ensure you understand their terms and conditions.